Golden West Security, a leading provider of private commercial and residential security services in North Los Angeles County & Santa Clarita Valley, is proud to announce they are celebrating their 50th Anniversary. Since the start of business operations in 1969, Golden West Security has built their success and reputation on customer focus, service excellence, proactive communications and swift and accurate response. Ralph Santarelli, President of Golden West Security since 2015 stated, “First and foremost, I am incredibly proud of all our employees, past and present, who have been instrumental to our success. They deserve the credit. We’ve also been blessed with great clients, many of whom we’ve forged lasting partnerships with.” Chris Monica, Owner and CEO added, “We can’t celebrate this remarkable accomplishment without recognizing the great contributions of original owners Jerry and Annabel Usher who led Golden West Security through some tough years and ultimately built the culture and operational platform that has been crucial to our service excellence and durability.”
Golden West Security is committed to its employees and fosters a diverse and inclusive work environment and strive to make the company a place where people would rather work. Golden West Security boasts one of the top employee retention percentages in the business, including a management and sales team that averages over 13 years tenure. Additionally, they recently established a 401K program for employees; “We know that if we take care of our employees, they’ll take care of our customers” commented Santarelli.
Golden West Security continues to focus on excelling at the fundamentals and exploring flexible, innovative solutions as security requirements evolve within the industry and our markets. Technology has been a key area of investment where Golden West Security has introduced solutions that better integrate internal operations and communications with customers creating faster, more accurate response. When asked “what’s next?” Mr. Santarelli commented, “We need to maintain our commitment to flawless execution and adapt swiftly when we encounter disruptions. Also, I can’t talk enough about our people. They are critical to our success and we’ve been fortunate having great employees taking care of our customers. The future is bright at Golden West and we’re all looking forward to another great year for our employees, our community and our customers.”